FAQs

If you have an urgent question or feedback do ask/tell us on the Live Chat at the bottom right hand corner of your screen.

SpiceBox! lunches are priced to be extremely affordable for their quality and quantity, because we know they are your daily meals.: > Veg = Rs. 80 per tiffin > Non-Veg = Rs. 90 per tiffin > Alternate = Rs. 88 per tiffin The total price of your meal plan (not inclusive of delivery charges) is indicated below each icon in Red. We calculate this on a weekly basis taking into account public holidays, etc. so that you always pay for exactly how many tiffins you get and you can always calculate this at any time.
SpiceBox! relies on the fail-safe Association of Mumbai to deliver its lunch tiffins all over Mumbai, for which customers pay the standard delivery fee. This fee is additional to the cost of the SpiceBox! Meals and will be added to your bill so you just have to make one payment- Convenient!
>1 Week (5 Days): Rs. 150/-
>1 Week (6 Days): Rs. 180/-
>1 Month (5 Days): Rs. 600/-
>1 Month (6 Days): Rs. 720/-
>3 Months (5 Days): Rs. 1800/-
>3 Months (6 Days): Rs. 2160/-
One day before by 8 PM
One day before by 8 PM
Same day before by 10 AM
Same day before by 10 AM

Cancellation Process

1
Log on to my spice box account.
2
Go to Booking History & select date(s) for meal cancellation.
3
Amount of cancelled meal(s) to be refunded to your wallet.
4
Refunded wallet amount reusable for further orderings.
We currently offer 2 payment methods: > Online: Credit/Debit Card/Net Banking > Offline: Delivery (payment pick-up)
We specialize in authentic North Indian cuisine and never repeat any dish throughout the month. We also deliver a different cuisine on Friday (Friday Surprise) which could include any other wonderful cuisine from Chinese to Thai to Pau Bhaji to Continental food! Do mail us at info@spicebox.in if you would like to share a recipe with us!
The tiffin will be delivered on the selected order date after your order has been confirmed online.
At SpiceBox! we put in a lot of effort to ensure that your tiffin reaches you on time consistently and in an ideal condition. However, due to unforeseen events your tiffin may reach you late and in rare cases may be undelivered. In such a circumstance, please contact 9819800305 or mail us at info@spicebox.in. We assure you that every attempt will be made to rectify the situation or compensate you.
Our order management system allows us to ensure extremely high accuracy in fulfilling your order correctly. However, due to events often beyond our control, your order may be misplaced or wrongly delivered. In such an eventuality, please contact 9819800305 or mail us at info@spicebox.in. We assure you that every attempt will be made to rectify the situation and secure your satisfaction.
The Alternate Meal Plan is designed for those who don't want to have only either Veg or Non-Veg. It consists of a Non-Vegetarian meal on Mon, Wed, Fri and Veg on Tue, Thu, Sat.
In this case you will receive Non-Veg on Mon, Wed, Fri and Veg on Tue and Thu.
To order an Alternate Meal Plan go here: Order Meal
With SpiceBox! you can rest easy as we do not sell your private information to any third party and we will never do so. This includes your banking info, email address and any other related details. Only our direct employees will have access to the basic information which you enter on our site and which we will use for order management and promotional purposes such as offering discounts and updates. All your banking info is NOT stored in our database at any time.