Fresh meals delivered to your door
Please read these terms carefully before using our services
By subscribing to or using our services via www.spicebox.in, you agree to the following Terms & Conditions:
● We offer Daily, Weekly, and Monthly meal plans.● Subscriptions must be prepaid. Prices listed on the website are inclusive of delivery and packaging and taxes.● All meals are as stated on specific menus on the website.
● Lunch is delivered between 11:30 AM to 1:15 PM.● Dinner is delivered between 05:30 pm to 7:30 PM.● Exact delivery timing may vary slightly due to traffic, weather, or unforeseen circumstances.● Customers are requested to ensure someone is available to receive the tiffin.
● You can pause or skip meals by notifying us at least 24 hours in advance via WhatsApp or our website.● Unused meals will be carried forward during the active subscription period but must be consumed within the same year.
● We currently do not offer meal customizations (e.g., Jain, no onion/garlic, low spice).● Any updates regarding customization options will be shared on the website.
● All meals are delivered in disposable, food-grade packaging.● Currently, we do not collect empty boxes. Please dispose of them responsibly.
● SpiceBox! does not guarantee allergen-free meals.● Customers are advised to check with our team before subscribing if they have specific dietary restrictions or severe allergies.
● Our support team is available on WhatsApp and Phone between 9 AM to 9 PM, Monday to Saturday.● For urgent delivery issues, kindly mention your registered mobile number and delivery address when contacting us.
● By subscribing, you agree not to misuse the service or engage in abusive, fraudulent, or harmful behavior toward our staff, delivery partners, or customer care team.
● The weekly menu is subject to change based on ingredient availability, chef decisions, or kitchen logistics.● In case of any changes, suitable replacements will be provided.● We don’t repeat any dish throughout the month.
● SpiceBox! operates across most parts of Mumbai. If we cannot deliver to your area after subscription, we will notify you and issue a full refund.
● SpiceBox! reserves the right to update or change these Terms at any time.● Continued use of the service post any changes will imply your acceptance of the updated Terms.
For questions about these Terms & Conditions, you can reach us at:
📧 Email: gurmeet.kochhar@spicebox.in📞 Phone/WhatsApp: 9029800305🌐 Website: www.spicebox.in